Privacy Policy

Effective Date: 4th June 2025

Last Updated: 4th June 2025

1. Who We Are

This website is operated by Toby James Consulting Ltd located at 2nd Flr, College House, 17 King Edwards Rd, Ruislip, London, HA4 7AE. You can contact us at toby@tobyjamesconsulting.co.uk regarding any privacy concerns.

2. What Data We Collect

We may collect and process the following personal data:
- Name
- Email address
- Phone number
- IP address
- Browser type and version
- Usage data (pages visited, time spent, etc.)

3. How We Collect Your Data

We collect data when you:
- Fill out a contact form
- Subscribe to a newsletter
- Use or view our website via your browser’s cookies

4. Why We Collect Your Data

We collect your data to:
- Respond to your inquiries
- Send you updates or newsletters (with your consent)
- Improve our website and user experience
- Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following legal bases:
- Consent – when you opt in to receive communications
- Contract – to fulfill a service or request
- Legal obligation – to comply with applicable laws
- Legitimate interests – to improve our services

6. Cookies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings or our cookie banner.

7. Data Sharing

We do not sell your data. We may share your data with:
- Service providers (e.g., email marketing platforms)
- Legal authorities if required by law

All third parties are contractually obligated to protect your data.

8. Data Retention

We retain your data only as long as necessary for the purposes stated above or as required by law.

9. Your Rights

Under the UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to processing
- Lodge a complaint with the ICO (Information Commissioner’s Office)

10. Data Security

We implement appropriate technical and organizational measures to protect your data.

11. Contact Us

If you have any questions or requests regarding your data, please contact us at:
toby@tobyjamesconsulting.co.uk.